The second-hand marketplace Members Express Anger Regarding Sizing Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
It has advised users to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, Vinted reversed a change regarding delivery choices following member complaints.
